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vacancydetails
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| Camping Life |
| France, Italy & Spain |
| £'s competitive plus accommodation |
| March onwards |
| September/October |
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Team Leaders Wanted! Senior Couriers are responsible for the day-to-day running of the on-site operation on one of our small team sites. Working with your team, you will ensure that all of our clients receive the highest levels of customer service at all times.
Key Tasks and Responsibilities:
* Participate in montage and demontage as and when required, ensuring compliance with Health and Safety guidelines and in accordance with laid down procedures and standards.
* Co-ordinate and participate in montage cleaning of all accommodation units on site prior to customer arrival and throughout the season.
* Cultivate and maintain good working relationships with the camp proprietor and campsite staff, thus ensuring the smooth running of the Canvas operation on the site.
* Reflect appropriate Company Image at all times, ensuring correct uniform is worn at correct times and that guidelines regarding corporate identity, dress and alcohol code are rigorously upheld.
* Organise and plan the arrivals booking chart for the allocation of accommodation and for the drawing up of staff rotas, thus ensuring the effective delegation of workloads to staff.
* Take responsibility for ensuring each customer receives a personal welcome on arrival and ensure a high level of customer satisfaction through provision of immaculate accommodation, the organisation of customer get-togethers, providing information, problem solving and regular daily visits.
* Monitor the quality of campsite facilities, as laid out in Health and Safety Guidelines.
* Complete all necessary paperwork promptly and accurately ensuring that expenditure does not exceed set budgets.
* Where applicable, closely monitor any Specialist Clubs offered on site, ensuring Specialist staff are provided with the necessary training and support in order to carry out their role successfully. |
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Essential:
* Good Spoken and written English
* Customer Service Experience
* Team Work
* Experience of leading a team
Desirable:
* Conversational French, Spanish, Italian, German or Dutch
* Camping Industry Experience
You will need to have initiative and be a quick thinker, able to resolve any problems that may occur on site efficiently and effectively.
You will need experience of working with the public and knowledge of a foreign language is preferred, although not essential. |
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