Hospitality Assistant

Goodwood Food has a fantastic opportunity for a Hospitality Assistant to support the hospitality department. Reporting to the Hospitality Manager the role will involve assisting  all aspects of the ‘customer experience’ at Goodwood’s World famous horse racing and motor sports events.

As Hospitality Assistant the candidate will be involved in collating hospitality and restaurant bookings, liaising with clients to establish specific food and beverage requirements, communicating with other departments to ensure operational success and ensuring service standards are exceptional at all times.
Additional duties will include;

• Assist with telephone queries for the hospitality department.
• Liaise with clients before, during and after all events.  
• Process and input hospitality bookings and payments.
• Assist with administration for all events, including effective filling systems, photocopying and menu printing.
• Data inputting for invoicing spreadsheets.
• Assist operationally during all events.

• Attention to detail
• Professional telephone manner
• Excellent computer skills including all Microsoft Office
• Exceptional organisational and administrative skills
• Passion for outstanding customer service
• Previous experience of high profile customer service in the hospitality industry
• Must have own transport

Desirable

• Previous experience in the events industry
• Basic leadership experience