Lapland Resort Manager

Description

As Resort Manager you will oversee all operational and guest related aspects of the running of the Santa's Lapland programme. This includes all resort-based features, activity itineraries and travel elements of the guest's holiday.

In addition you will be responsible for managing, supervising and organising all resort staff, vehicles and equipment and ensuring that company budgets are adhered to. You will be responsible for ensuring that the high standards that the company expects are maintained throughout the programme.

You will be involved in training the Lapland team pre-season and providing continual training to them throughout the season. 
 
Our Lapland Resort Manager will be self-motivated and confident in your own abilities, with excellent organisational, communication and inter-personal skills and the ability to lead a large team.

Being part of the Lapland team you will be required to adhere to the Santa story at all times. Lack of natural day light and minus temperatures are also part of the day to day lifestyle you can expect.

As well as the general skills related to your role you will also be required to assist with other physical duties such as moving snow activity equipment, luggage and snow clearing.

Requirements

Required experience:

• Hospitality, Sales and customer service experience essential
• Management and supervisory skills essential
• Minimum 5 years full clean driving licence essential
• Accounts experience desirable
• Child Care experience desirable
• EU passport holders only, with UK residency and UK permanent National Insurance number